At mybookei365, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a mybookei365 member in the Philippines.
Scope: This Privacy Policy applies to all personal data processed by mybookei365 in connection with your use of the mybookei365 website, mobile-optimized platform, and any related services. It should be read alongside our Terms & Conditions. By registering or using mybookei365, you acknowledge that you have read and understood this Policy.
mybookei365 is an online gaming platform operated for and directed at players in the Philippines. References to "mybookei365," "we," "us," or "our" in this Privacy Policy refer to the operator of the mybookei365 platform. References to "you," "your," or "Player" refer to any individual who registers for, accesses, or uses the mybookei365 platform.
mybookei365 acts as the data controller in respect of the personal information you provide when registering and using the Platform. This means we determine the purposes and means by which your personal data is processed, and we are responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
mybookei365 operates within the regulatory framework established by PAGCOR (Philippine Amusement and Gaming Corporation) and complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
mybookei365 collects the following categories of personal data from players:
mybookei365 collects personal data through the following means:
mybookei365 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity documents, date of birth, selfie |
| Processing deposits and withdrawals | Financial data, transaction history |
| Anti-money laundering (AML) compliance | Financial data, source of funds, transaction patterns |
| Fraud detection and prevention | Technical data, gaming activity, financial data |
| Responsible gaming monitoring | Gaming activity, responsible gaming tool usage |
| Customer support | Communications data, account data |
| Marketing and promotions (with consent) | Contact data, marketing preferences |
| Platform improvement and analytics | Technical data, gaming activity (aggregated) |
| Regulatory reporting to PAGCOR | Identity, financial, and gaming activity data |
mybookei365 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
mybookei365 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173):
mybookei365 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
mybookei365 engages trusted third-party service providers to support platform operations, including KYC/identity verification providers, payment processors (GCash, PayMaya, banking partners), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All service providers are contractually bound to process your data only on mybookei365's instructions and in accordance with applicable data protection law.
mybookei365 may disclose personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
Third-party game studios whose titles are available on mybookei365 may receive limited technical data (such as session tokens and bet data) necessary to deliver game functionality. These providers do not receive your full identity or financial data.
We will never share your personal data with advertisers, data brokers, or unrelated third parties for commercial purposes without your explicit consent.
mybookei365 uses cookies and similar technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following categories of cookies are used:
You may manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies may impair Platform functionality.
mybookei365 retains your personal data for as long as necessary to fulfil the purposes described in this Policy, and in accordance with applicable legal and regulatory requirements:
Upon expiry of the applicable retention period, mybookei365 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
mybookei365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mybookei365 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by mybookei365:
To exercise any of the above rights, please contact mybookei365 support via live chat or email. We will respond to all verified data rights requests within 30 days.
mybookei365 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the account, delete the data, and return any deposits at our discretion. If you believe a minor has registered on mybookei365, please contact us immediately.
mybookei365 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision.
Your continued use of mybookei365 after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must cease using the Platform and may request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way mybookei365 handles your personal data, please contact our Data Protection team:
Email: [email protected] (plain text — not a clickable link)
Please include your registered account username and a clear description of your request. We aim to acknowledge all privacy-related inquiries within 5 business days and resolve them within 30 days.
mybookei365 is strictly for players aged 21 years and above in accordance with PAGCOR regulations. Visit our Responsible Gaming page for self-exclusion tools and support resources.
All data between your device and mybookei365 servers travels over TLS-encrypted connections. Your credentials and financial details are never transmitted in plain text.
mybookei365 uses licensed identity verification partners to process your KYC documents securely. Your ID copies are never stored beyond the legally required retention period.
mybookei365 will never sell your personal information to advertisers, data brokers, or any unrelated third party. Your data is used only to operate and improve the Platform.
mybookei365 fully complies with the Philippine Data Privacy Act of 2012. You have the right to access, correct, and request deletion of your personal data at any time.
Promotional emails and SMS from mybookei365 are always opt-in. You can withdraw your marketing consent at any time through your account settings or by contacting support.
If you believe mybookei365 has mishandled your data, you have the right to escalate a complaint directly to the National Privacy Commission of the Philippines.
Now that you know how mybookei365 protects your privacy, enjoy 500+ certified games with fast GCash payouts and 24/7 Filipino support — all on a platform built with your security in mind.
21+ only | Play responsibly | PAGCOR regulated | RA 10173 compliant